Privacy Policy
Your privacy matters. Here's how we protect and handle your information.
Last updated:
Online Class Helpers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when requesting a quote or using our services.
- Academic Information: Course details, subject area, deadlines, and requirements you share with us to deliver our services.
- Payment Information: Billing details processed securely through our payment providers. We do not store full card numbers.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our academic support services
- Process your requests and communicate with you about your order
- Send quotes, updates, and status notifications
- Process payments and prevent fraud
- Comply with legal obligations and respond to lawful requests
- Improve our website and user experience
3. Data Sharing and Third Parties
We do not sell your personal information. We may share your information only with:
- Service providers who assist in delivering our services (e.g., payment processors, email service)
- Authorized tutors assigned to your work, only to the extent necessary to complete your assignment
- Legal authorities when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. All data is handled in accordance with strict confidentiality practices.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our site.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at info@onlineclasshelper.site.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Academic records and communications are retained in accordance with our confidentiality and retention policies.
8. Children's Privacy
Our services are intended for users who are at least 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Online Class Helpers
Email: info@onlineclasshelper.site
Direct Number: (737) 358-8057
WhatsApp: (903) 557-3047
Address: 11601 Wilshire Blvd, Suite 500, Los Angeles, CA, United States, 90025